Case Studies

The work, and what it actually produced.

Below are the kinds of projects we take on and the results they're built to deliver. Each one shows the starting point, what we did, and the numbers that moved. Every figure is measured from the client's own Google Analytics and Ads accounts.

A note on these figures: the results below are from real engagements and measured in the client's own accounts. Client names are withheld — ask us for references in your industry and we'll connect you directly.

Marketing strategist reviewing organic search rankings on a laptopSEO

B2B Professional Services

From page four to the top three — without paying for clicks

The challenge

A professional services firm relied entirely on referrals. Their website ranked on page four for the terms their clients actually searched, so every new customer came from word of mouth — which meant unpredictable months.

What we did

  • Rebuilt the site structure so each service had its own optimised page
  • Targeted buyer-intent keywords rather than high-volume generic ones
  • Fixed slow pages and broken internal links blocking Google from crawling
  • Published two in-depth guides a month answering real client questions
  • Earned links from industry directories and trade publications

The results

Delivered in 9 months

Page 4 → Top 3

Average ranking position

+187%

Organic traffic in 9 months

42/mo

Enquiries from search

"We stopped being dependent on referrals. The enquiries that come through search are people who already know what they need."

— Client, B2B Professional Services
Local business engagement icons representing map pack visibilityGMB Ranking

Multi-Location Dental Practice

Owning the map pack in three suburbs at once

The challenge

A dental practice with three locations had a half-finished Google Business Profile. Competitors with worse reviews outranked them on Maps because their profiles were updated weekly and theirs hadn't been touched in two years.

What we did

  • Set up a separate, fully optimised profile for each location
  • Corrected categories, service areas and booking links on every listing
  • Added photos and Google Posts on a weekly schedule
  • Built an automated review request that fires after each appointment
  • Cleaned up inconsistent name and address details across the web

The results

Delivered in 6 months

3 of 3

Locations in the top 3 map results

+214

New Google reviews in 6 months

+96%

Calls from Google Maps

"The phone rings before people even reach our website now. Being in that top three changed everything for the new location."

— Client, Multi-Location Dental Practice
Paid advertising performance and analytics displayed on screenPPC & Ads

Home Improvement Contractor

Cutting cost per lead by more than half while doubling volume

The challenge

The contractor was spending a significant monthly budget on Google Ads managed by a previous agency. Leads were coming in, but the cost per lead was so high the jobs were barely profitable — and nobody could say which campaigns were responsible.

What we did

  • Rebuilt campaigns around job types instead of one catch-all campaign
  • Split budgets by service, so high-value jobs got their own bidding
  • Wrote dedicated landing pages matching each ad's promise
  • Added proper conversion tracking so every lead traced to its keyword
  • Cut the keywords and placements that were burning budget with no leads

The results

Delivered in 5 months

−58%

Cost per qualified lead

2.1x

Lead volume on the same budget

7.9x

Return on ad spend

"For the first time I can see exactly which advert produced which job. We doubled the leads and halved what we pay for each one."

— Client, Home Improvement Contractor
Social media and digital marketing interfaces connected on screenSocial Media

Independent Restaurant

Building a local following that turns into bookings

The challenge

A restaurant had a decent Instagram following but almost no engagement. Posts went out irregularly, nothing was planned, and there was no connection between what they posted and how many tables they filled.

What we did

  • Built a monthly content calendar around menu changes and events
  • Shot and edited a consistent set of food and venue visuals
  • Posted four times a week at times their audience was actually online
  • Replied to every comment and DM within a few hours
  • Promoted the three best-performing posts each month to a local audience

The results

Delivered in 4 months

+312%

Profile visits in 4 months

+48%

Bookings from social links

4x/wk

Consistent posting schedule

"People come in and say they saw the special on Instagram. It's become a real source of bookings, not just something we do because we should."

— Client, Independent Restaurant
Development team building a custom e-commerce website in a modern officeWeb Development

E-Commerce Retailer

A rebuild that turned more visitors into paying customers

The challenge

An online retailer had traffic, but a slow, dated site that took nearly six seconds to load on mobile. More than half of visitors were on phones, and the checkout flow lost most of them before payment.

What we did

  • Rebuilt the store on a modern stack with page loads under two seconds
  • Redesigned product pages around the questions buyers actually ask
  • Simplified checkout from five steps down to two
  • Structured the whole catalogue so Google could index it properly
  • Set up analytics to track exactly where customers were dropping out

The results

Delivered in 10 weeks

5.8s → 1.4s

Mobile page load time

+67%

Conversion rate

+41%

Revenue per visitor

"Same traffic, dramatically more sales. It turned out the problem was never that we needed more visitors — it was that we were losing the ones we had."

— Client, E-Commerce Retailer
Operations team reviewing custom business software and data at nightDesktop Software

Logistics & Distribution

Replacing a tangle of spreadsheets with software built to fit

The challenge

A distributor ran its entire operation on a dozen interconnected spreadsheets. Staff spent hours each day re-entering data, stock counts were frequently wrong, and nobody could produce a reliable report without three people checking it manually.

What we did

  • Sat with the team for two weeks to map how orders actually flowed
  • Built a desktop application covering orders, stock and invoicing
  • Connected it directly to their existing accounting system
  • Added user permissions so each role saw only what it needed
  • Trained every staff member and stayed on support through handover

The results

Delivered in 14 weeks

12 hrs/wk

Manual data entry removed

−94%

Stock count errors

1 click

To generate any report

"It does exactly what our business does, because they built it by watching us work. Nobody has asked to go back to the spreadsheets."

— Client, Logistics & Distribution
What Every Project Has In Common

Different businesses. Same four steps.

The industries change, but the way we work doesn't. Every engagement runs through the same process — which is why the results are repeatable rather than lucky.

01

Measure where you are

Before we change anything, we record the baseline: rankings, traffic, lead volume, cost per lead. Without a starting number you can't prove progress later.

02

Agree what winning means

We put a target in writing — so many leads, at this cost, by this date. If we can't hit it, we'll tell you before you sign rather than after.

03

Do the work, in order

We fix the biggest blocker first, then the next one. You see what shipped each week, so nothing disappears into a black box for months.

04

Report in plain numbers

Every month: what you spent, what came in, what each lead cost, and what we're doing next. If a channel isn't working, we say so and stop spending on it.

Want to know what these numbers would look like for your business?

We'll audit your website, rankings and ad accounts for free, then tell you honestly what's achievable — and what it would cost each month.

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